Chronode
Delete your account
You can permanently delete your Chronode account and the data we store for that account on our servers. This page explains how to do that in the app and how to request deletion if you no longer have access to the app.
Delete your account in the Chronode app
You must be signed in to delete your account from the app.
- Open Chronode on your iPhone or Android device.
- Go to the Account tab.
- Tap Data & Security.
- Scroll to Delete account and tap the button.
- Confirm twice when prompted.
After deletion completes, you will be signed out. If you open Chronode again without signing in, you can continue as a guest with data stored locally on that device.
What we delete
When your account is deleted, we remove:
- Your Chronode sign-in account (including linked Apple, Google, and email sign-in methods associated with that account).
- Cloud-stored data tied to your account, such as workspace backup, projects, tasks, roadmaps, progression data, and profile information stored in our cloud database.
- Support feedback that was linked to your signed-in account.
What may remain
- Data on your device — Chronode keeps a local copy of your workspace on the phone or tablet you used. Account deletion does not automatically erase that local data. To remove it, clear Chronode’s storage in your device settings or uninstall the app.
- Active subscriptions — Deleting your Chronode account does not cancel a Pro subscription billed through the App Store or Google Play. Cancel separately in your Apple ID or Google Play subscription settings to avoid future charges.
- Service provider records — Our processors (for example, authentication, subscription, or AI providers) may retain limited technical or billing records as required by law or their policies. See our Privacy Policy for more detail.
Retention
Account and cloud workspace data tied to your user ID are removed when deletion succeeds. We do not keep a restorable copy of your deleted account for routine use. Backup or log retention by infrastructure providers, if any, is short-lived and used only for security and operations.
Request deletion by email
If you cannot access the app, email us from the address on your Chronode account (or explain if you no longer have access). We will verify your identity and process the request.
Chaisun Inc.
Email:
inquiry@chaisuninteractive.com
Include “Chronode account deletion” in the subject line and, if possible, the email address you used to sign in.
Delete data without deleting your account
Chronode does not currently offer a separate self-service option to delete only cloud backup while keeping your account. To remove server-side data tied to your identity, use account deletion above. To remove local data only, clear app storage or uninstall Chronode on your device.
More information
See our Privacy Policy for how we collect, use, and protect information, or visit Help & Support for other questions.